Legal

Sub-processors

Last updated: May 28, 2026

This page lists the third-party Sub-processors that FyneDesk engages to Process Customer Personal Data in connection with the Service. It is referenced from our Data Processing Agreement and forms part of that agreement.

When we add or replace a Sub-processor that will Process Customer Personal Data, we update this page at least thirty (30) days before the change takes effect, and we send an email notification to customers who have subscribed to updates (see Subscribe to updates below). Customers may object to a new Sub-processor on reasonable data protection grounds in accordance with Section 4.3 of our DPA.

Current Sub-processors

Sub-processor Purpose Primary region Terms
Supabase, Inc. Managed Postgres database, authentication, and edge function execution. United States (us-west-1, California) DPA
Cloudflare, Inc. Hosting, content delivery network, edge compute, and platform security for the public website and the application. Global edge network with US default; data localization available on supported plans. DPA
Resend, Inc. Outbound transactional email delivery (account confirmations, password resets, notifications sent from the helpdesk). United States DPA
Google LLC (Gmail API) Inbound email-to-ticket: when a customer connects a Gmail or Google Workspace mailbox, the Gmail API is used to read and label incoming messages. Global; region configurable for paid Workspace customers. DPA
Stripe, Inc. Payment processing for paid subscriptions, including credit card tokenization and billing. United States DPA
Anthropic, PBC AI inference for ticket summarization, suggested replies, and related AI-assisted features. Customer Personal Data submitted for inference is not used to train Anthropic's models. United States Commercial Terms

Affiliates

FyneDesk does not currently maintain affiliated entities that Process Customer Personal Data. If this changes, the affiliates will be added to this list with at least thirty (30) days' prior notice.

Subscribe to updates

To receive an email notification when this list changes, send an email to support@fynedesk.io with the subject line Subscribe: Sub-processor updates. We will add the sending address to the notification list. You can unsubscribe at any time by replying to a notification with the subject line Unsubscribe.

Right to object

If you wish to object to a new or replacement Sub-processor on reasonable data protection grounds, email support@fynedesk.io within thirty (30) days of the change notice. The objection process is described in Section 4.3 of our Data Processing Agreement.

Historical changes

Material changes to this list are summarized below. Minor edits (spelling, formatting, link updates) are not listed.

  • May 28, 2026 — Initial publication.

Contact

For questions about our Sub-processors or this list, contact:

FyneDesk — Data Protection
San Jose, California, United States
Email: support@fynedesk.io
Data Processing Agreement: fynedesk.io/dpa
Privacy Policy: fynedesk.io/privacy